It’s late enough in the evening that incoming phone calls are less common. This is an important step to prevent people who stole someone’s social security number from opening cards in their name. I am now also a mentor to a new employee that they have sit next to me.įor new accounts, we still have their credit bureau report that was requested when the card was opened, so we verify that people are who they say they are by asking about their credit report. I’ve done it for a year or two now and have been selected to be part of the “help desk” that less experienced folks can contact if they don’t know how to handle a situation. ![]() My first job is at a call center handling fraud protection for a credit card company.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |